The definitive executive assistant and managerial handbook : a professional guide to leadership for all PAs, senior secretaries, office managers, and executive assistants /
France, Sue.
The definitive executive assistant and managerial handbook : a professional guide to leadership for all PAs, senior secretaries, office managers, and executive assistants / Sue France. - London ; Philadelphia : Kogan Page, 2012. - 248 pages : illustrations ; 24 cm
Includes bibliographical references (pages 209-218) and index.
The leadership challenge -- How to motivate yourself and your teams -- Developing emotional intelligence -- Leading effective teams to success -- Performance management -- Coaching -- How to communicate with different personality and behavioral styles -- Managing projects -- The art and science of effective negotiation -- Change management : how can you help?
"A guide for anyone who wants to take their career development to the next level. It helps you learn how to manage a small team, climb the career ladder to gain responsibility, negotiate effectively and confidently manage a project. It also teaches you how to recruit and induct staff, build a productive team and environment and get noticed at work."--Publisher description.
9780749465827 0749465824
2012025895
GBB274705 bnb
016135451 Uk
Administrative assistants--Handbooks, manuals, etc.
Secretaries--Handbooks, manuals, etc.
Office management--Handbooks, manuals, etc.
Office practice--Handbooks, manuals, etc.
The definitive executive assistant and managerial handbook : a professional guide to leadership for all PAs, senior secretaries, office managers, and executive assistants / Sue France. - London ; Philadelphia : Kogan Page, 2012. - 248 pages : illustrations ; 24 cm
Includes bibliographical references (pages 209-218) and index.
The leadership challenge -- How to motivate yourself and your teams -- Developing emotional intelligence -- Leading effective teams to success -- Performance management -- Coaching -- How to communicate with different personality and behavioral styles -- Managing projects -- The art and science of effective negotiation -- Change management : how can you help?
"A guide for anyone who wants to take their career development to the next level. It helps you learn how to manage a small team, climb the career ladder to gain responsibility, negotiate effectively and confidently manage a project. It also teaches you how to recruit and induct staff, build a productive team and environment and get noticed at work."--Publisher description.
9780749465827 0749465824
2012025895
GBB274705 bnb
016135451 Uk
Administrative assistants--Handbooks, manuals, etc.
Secretaries--Handbooks, manuals, etc.
Office management--Handbooks, manuals, etc.
Office practice--Handbooks, manuals, etc.