I wanted fries with that : how to ask for what you want and get what you need /

Fish, Amy, 1969-

I wanted fries with that : how to ask for what you want and get what you need / Amy Fish. - 227 pages : illustration ; 22 cm

""A university ombudsman (a.k.a. "chief complaint officer") gives readers practical methods to speak up for themselves, resolve conflicts amicably, and get what they really want. Strategies are illustrated with humorous anecdotes drawn from the author's experience."--Provided by publisher"--

9781608686193 1608686191

2019022017


Assertiveness (Psychology)
Conflict management.
Problem solving.


Self-help publications.

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