Protocol : the power of diplomacy and how to make it work for you /

Marshall, Capricia Penavic, 1964-

Protocol : the power of diplomacy and how to make it work for you / Capricia Penavic Marshall. - First edition. - xix, 424 pages ; 24 cm

Includes index.

The hidden superpower of protocol -- The etiquette advantage -- Cultural IQ : who in the world are you? -- Cultural IQ : who in the world are they? -- Talk diplomacy to me : the language of persuasion -- The social network : diplomacy at play -- The power of place -- Rig the room -- Hunger games -- Secrets of a gift whisperer -- Keeping up appearances -- The mindset of diplomacy -- The ultimate checklist : extreme preparation -- The yoga of protocol -- Negotiating while female.

"President Obama's former White House Chief of Protocol looks at why diplomacy and etiquette matter-and what they can do for you"--

9780062844460 0062844466 9780060808648 0060808640

2019057368


Marshall, Capricia Penavic, 1964-


United States. Department of State. Office of the Chief of Protocol --Officials and employees--Biography.


Business etiquette.
Negotiation in business.
Interpersonal relations.

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