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Fish! : a proven way to boost morale and improve results /

Lundin, Stephen C., 1941-

Fish! : a proven way to boost morale and improve results / Stephen C. Lundin, PhD, Harry Paul, and John Christensen ; foreword by Ken Blanchard, Ph.D. - xiv, 138 pages ; 22 cm

Originally published in hardcover by Hyperion Books in March 2000. "All-new discussion guide and success stories."

ISBN: 0306846195 9780306846199

Subjects--Topical Terms:
Employee motivation.
Customer services.

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