Pivoting during the pandemic : ideas for serving your community anytime, anywhere /
Pivoting during the pandemic : ideas for serving your community anytime, anywhere /
edited by Kathleen M. Hughes and Jamie Santoro.
- ix, 133 pages : illustrations ; 23 cm
"Public Library Association." -- Cover.
Includes bibliographical references and index.
Introduction: The Anytime, Anywhere Library -- Fostering Social Connections and Local Community During a Global Pandemic / Engaging Your Community with Digital Author Events / Providing a Seamless Virtual Reference Experience / A Genealogy Library in The Pandemic Age / Hotspot Lending During a Pandemic / Moving Health and Wellness Online at Your Library / Community Can Happen Anywhere / A New Reader's Advisory Service during the Pandemic / Improving Accessibility in Virtual Programs and Services / Storytime in the Summer of COVID-19 / The Genealogy Roadshow: Using Partnerships to Enhance Virtual Programming Offerings / Moving the Library's Educational and Career Programming Online / Serving Older Adults During a Worldwide Pandemic / Never Let A Crisis Go to Waste: Removing Customer Barriers During COVID-19 / Helping Students Succeed during COVID-19 / Panic, Pivot, & Press Play: Launching Virtual Services for Businesses and Nonprofits / Early Literacy Services During Library Closures / Tech Support in Public Libraries During the COVID-19 Shutdown / Moving Book Clubs and Reader's Advisory Online / The Connecting Power of Social Media / Continuing Cultural Inclusivity Programming during COVID-19 / Walk This Way: Service Design for Clarity in A Disaster / Appendix A: Understanding Your Library's Impact: Assessment and Evaluation of Virtual Services. Shaun Briley -- Stesha Brandon -- Lauren Seegmiller -- Cheryl A. Lang -- Suzanne Wulf -- Bobbi L. Newman -- Kate Hall and Christophe Andersen -- Paige Knotts, Sarah Lane, and Stephanie Fruhling -- Carrie Banks and Barbara Klipper -- Suzanne DeKeyzer James -- DeeDee Baldwin -- Ashley Welke -- Allan M. Kleiman and Fatima Perkins -- Cordelia Anderson -- Cindy Mediavilla -- Gillian Robbins and Caitlin Seifritz -- Rachel Payne and Jessica Ralli -- Luke Thompson -- Becca Boland -- Tiffany Breyne -- Nicanor Diaz, Virginia Vassar Aggrey, and Naghem Swade -- Jeffrey Davis --
"Offering real-life examples of what it means to be a 24/7 library, this collection from the Public Library Association and ALA Editions shares how several libraries transitioned to virtual and socially-distanced services when the pandemic hit. No matter your library's current situation or outlook for the future, you'll be inspired to adapt their ideas to suit the needs of your own organization"--
9780838949740 0838949746
40030391634
2020047213
Shared virtual environments--Library applications--United States--Case studies.
Libraries and community--United States--Case studies.
Public services (Libraries)--United States--Case studies.
Epidemics--United States--2020---Case studies.
Libraries and public health--United States--Case studies.
COVID-19 (Disease)--United States--Case studies.
Case studies.
"Public Library Association." -- Cover.
Includes bibliographical references and index.
Introduction: The Anytime, Anywhere Library -- Fostering Social Connections and Local Community During a Global Pandemic / Engaging Your Community with Digital Author Events / Providing a Seamless Virtual Reference Experience / A Genealogy Library in The Pandemic Age / Hotspot Lending During a Pandemic / Moving Health and Wellness Online at Your Library / Community Can Happen Anywhere / A New Reader's Advisory Service during the Pandemic / Improving Accessibility in Virtual Programs and Services / Storytime in the Summer of COVID-19 / The Genealogy Roadshow: Using Partnerships to Enhance Virtual Programming Offerings / Moving the Library's Educational and Career Programming Online / Serving Older Adults During a Worldwide Pandemic / Never Let A Crisis Go to Waste: Removing Customer Barriers During COVID-19 / Helping Students Succeed during COVID-19 / Panic, Pivot, & Press Play: Launching Virtual Services for Businesses and Nonprofits / Early Literacy Services During Library Closures / Tech Support in Public Libraries During the COVID-19 Shutdown / Moving Book Clubs and Reader's Advisory Online / The Connecting Power of Social Media / Continuing Cultural Inclusivity Programming during COVID-19 / Walk This Way: Service Design for Clarity in A Disaster / Appendix A: Understanding Your Library's Impact: Assessment and Evaluation of Virtual Services. Shaun Briley -- Stesha Brandon -- Lauren Seegmiller -- Cheryl A. Lang -- Suzanne Wulf -- Bobbi L. Newman -- Kate Hall and Christophe Andersen -- Paige Knotts, Sarah Lane, and Stephanie Fruhling -- Carrie Banks and Barbara Klipper -- Suzanne DeKeyzer James -- DeeDee Baldwin -- Ashley Welke -- Allan M. Kleiman and Fatima Perkins -- Cordelia Anderson -- Cindy Mediavilla -- Gillian Robbins and Caitlin Seifritz -- Rachel Payne and Jessica Ralli -- Luke Thompson -- Becca Boland -- Tiffany Breyne -- Nicanor Diaz, Virginia Vassar Aggrey, and Naghem Swade -- Jeffrey Davis --
"Offering real-life examples of what it means to be a 24/7 library, this collection from the Public Library Association and ALA Editions shares how several libraries transitioned to virtual and socially-distanced services when the pandemic hit. No matter your library's current situation or outlook for the future, you'll be inspired to adapt their ideas to suit the needs of your own organization"--
9780838949740 0838949746
40030391634
2020047213
Shared virtual environments--Library applications--United States--Case studies.
Libraries and community--United States--Case studies.
Public services (Libraries)--United States--Case studies.
Epidemics--United States--2020---Case studies.
Libraries and public health--United States--Case studies.
COVID-19 (Disease)--United States--Case studies.
Case studies.