How Toyota became #1 : leadership lessons from the world's greatest car company /

Magee, David, 1965-

How Toyota became #1 : leadership lessons from the world's greatest car company / How Toyota became number one David Magee. - New York : Portfolio, 2007. - xii, 239 p. : ill. ; 24 cm.

Includes bibliographical references (p. 225-232) and index.

Introduction -- Diligently apply to the right pursuits -- Strive for continuous improvement -- Power of humility -- Rid all that adds no value -- Improve quality by exposing the truth -- Raise the bar to unreachable heights -- Favor long-term strategies over short-term fixes -- Learn the customer, live the customer -- Take time to study, then implement with speed -- Let failure be your teacher -- Cultivate evolution -- Plan big, execute small -- Manage like you have no power -- Carefully cultivate and support partners -- Power of paranoia -- Conclusion : Work for the right reasons -- Appendix A : Toyata's guiding principles -- Appendix B : The Toyota way -- Appendix C : Japanese terms used at Toyota -- Appendix D : Charting the success -- Acknowledgments -- Notes -- Index. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15.

1591841798 (hbk.) 9781591841791 (hbk.)

2007018556


Toyota Jidåosha Kabushiki Kaisha--Management.


Automobile industry and trade--Management--Japan--Case studies.
Automobile industry and trade--Management--United States--Case studies.
Customer services--Case studies.
Leadership--Case studies.

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