Delivering happiness : a path to profits, passion, and purpose /
Hsieh, Tony.
Delivering happiness : a path to profits, passion, and purpose / Tony Hsieh. - 1st ed. - New York : Business Plus, 2010. - xiii, 253 p. : ill. ; 24 cm.
Includes bibliographical references and index.
In search of profits -- You win some, you lose some -- Diversify -- Concentrate your position -- Platform for growth : brand, culture, pipeline -- Taking it to the next level -- End game.
Tony Hsieh--the widely-admired CEO of on-line shoe retailer, Zappos--explains how he created a unique culture and commitment to service that aims to improve the lives of its employees, customers, vendors and backers. Even better, he shows how creating happiness and record results go hand-in-hand.
0446563048 (hbk.) 9780446563048 (hbk.)
2009047113
GBB049437 bnb
015529379 Uk
Leadership.
Success in business.
Delivering happiness : a path to profits, passion, and purpose / Tony Hsieh. - 1st ed. - New York : Business Plus, 2010. - xiii, 253 p. : ill. ; 24 cm.
Includes bibliographical references and index.
In search of profits -- You win some, you lose some -- Diversify -- Concentrate your position -- Platform for growth : brand, culture, pipeline -- Taking it to the next level -- End game.
Tony Hsieh--the widely-admired CEO of on-line shoe retailer, Zappos--explains how he created a unique culture and commitment to service that aims to improve the lives of its employees, customers, vendors and backers. Even better, he shows how creating happiness and record results go hand-in-hand.
0446563048 (hbk.) 9780446563048 (hbk.)
2009047113
GBB049437 bnb
015529379 Uk
Leadership.
Success in business.