The tyranny of metrics / (Record no. 268562)

MARC details
000 -LEADER
fixed length control field 03435cam a2200349 i 4500
001 - CONTROL NUMBER
control field on1005121833
003 - CONTROL NUMBER IDENTIFIER
control field OCoLC
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20180722225920.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 171025s2018 nju b 001 0 eng c
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER
LC control number 2017023428
040 ## - CATALOGING SOURCE
Original cataloging agency LBSOR/DLC
Language of cataloging eng
Description conventions rda
Transcribing agency DLC
Modifying agency OCLCO
-- OCLCF
-- FM0
-- UAP
-- YDX
-- OCLCO
-- VMI
-- CZA
-- NFG
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780691174952
Qualifying information hardcover
-- alkaline paper
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0691174954
Qualifying information hardcover
-- alkaline paper
035 ## - SYSTEM CONTROL NUMBER
System control number (OCoLC)1005121833
042 ## - AUTHENTICATION CODE
Authentication code pcc
092 ## - LOCALLY ASSIGNED DEWEY CALL NUMBER (OCLC)
Classification number 658.4013
Item number M958
049 ## - LOCAL HOLDINGS (OCLC)
Holding library NFGA
100 1# - MAIN ENTRY--PERSONAL NAME
Personal name Muller, Jerry Z.,
Dates associated with a name 1954-
Relator term author.
9 (RLIN) 352534
245 14 - TITLE STATEMENT
Title The tyranny of metrics /
Statement of responsibility, etc Jerry Z. Muller.
264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE STATEMENTS
Place of production, publication, distribution, manufacture Princeton :
Name of producer, publisher, distributor, manufacturer Princeton University Press,
Date of production, publication, distribution, manufacture [2018]
300 ## - PHYSICAL DESCRIPTION
Extent ix, 220 pages ;
Dimensions 23 cm
336 ## - CONTENT TYPE
Content Type Term text
Content Type Code txt
Source rdacontent
337 ## - MEDIA TYPE
Media Type Term unmediated
Media Type Code n
Source rdamedia
338 ## - CARRIER TYPE
Carrier Type Term volume
Carrier Type Code nc
Source rdacarrier
504 ## - BIBLIOGRAPHY, ETC. NOTE
Bibliography, etc Includes bibliographical references (pages 189-212) and index.
520 ## - SUMMARY, ETC.
Summary, etc Today, organizations of all kinds are ruled by the belief that the path to success is quantifying human performance, publicizing the results, and dividing up the rewards based on the numbers. But in our zeal to instill the evaluation process with scientific rigor, we've gone from measuring performance to fixating on measuring itself. The result is a tyranny of metrics that threatens the quality of our lives and most important institutions. In this timely and powerful book, Jerry Muller uncovers the damage our obsession with metrics is causing--and shows how we can begin to fix the problem. Filled with examples from education, medicine, business and finance, government, the police and military, and philanthropy and foreign aid, this brief and accessible book explains why the seemingly irresistible pressure to quantify performance distorts and distracts, whether by encouraging "gaming the stats" or "teaching to test."That's because what can and does get measured is not always worth measuring, may not be what we really want to know, and may draw effort away from the things we care about. Along the way, we learn why paying for measured performance doesn't work, why surgical scorecards may increase deaths, and much more. But metrics can be good when used as a complement to--rather than a replacement for--judgment based on personal experience, and Muller also gives examples of when metrics have been beneficial. Complete with a checklist of when and how to use metrics, The Tyranny of Metrics is an essential corrective to a rarely questioned trend that increasingly affects us all. -- Inside jacket flaps.
505 0# - FORMATTED CONTENTS NOTE
Formatted contents note I. The argument -- The argument in a nutshell -- Recurring flaws -- II. The background -- The origins of measuring and paying for performance -- Why metrics became so popular -- Principals, agents, and motivation -- Philosophical critiques -- III. The mismeasure of all things? : case studies -- Colleges and universities -- Schools -- Medicine -- Policing -- The military -- Business and finance -- Philanthropy and foreign aid -- Excursus -- When transparency is the enemy of performance: politics, diplomacy, intelligence, and marriage -- IV. Conclusions -- Unintended but predictable negative consequences -- When and how to use metrics: a checklist.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Organizational effectiveness
General subdivision Measurement.
9 (RLIN) 352535
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Performance
General subdivision Evaluation.
9 (RLIN) 352536
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Performance standards.
9 (RLIN) 212230
994 ## -
-- C0
-- NFG
Holdings
Withdrawn status Lost status Damaged status Not for loan Collection code Home library Current library Date acquired Total Checkouts Full call number Barcode Date last seen Date checked out Cost, replacement price Price effective from Koha item type
        NonFiction Main Library Main Library 02/20/2018 3 658.4013 M958 33111008706893 05/01/2024 12/20/2021 24.95 02/20/2018 Adult Book

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