MARC details
000 -LEADER |
fixed length control field |
03435cam a2200349 i 4500 |
001 - CONTROL NUMBER |
control field |
on1005121833 |
003 - CONTROL NUMBER IDENTIFIER |
control field |
OCoLC |
005 - DATE AND TIME OF LATEST TRANSACTION |
control field |
20180722225920.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
fixed length control field |
171025s2018 nju b 001 0 eng c |
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER |
LC control number |
2017023428 |
040 ## - CATALOGING SOURCE |
Original cataloging agency |
LBSOR/DLC |
Language of cataloging |
eng |
Description conventions |
rda |
Transcribing agency |
DLC |
Modifying agency |
OCLCO |
-- |
OCLCF |
-- |
FM0 |
-- |
UAP |
-- |
YDX |
-- |
OCLCO |
-- |
VMI |
-- |
CZA |
-- |
NFG |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
9780691174952 |
Qualifying information |
hardcover |
-- |
alkaline paper |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
International Standard Book Number |
0691174954 |
Qualifying information |
hardcover |
-- |
alkaline paper |
035 ## - SYSTEM CONTROL NUMBER |
System control number |
(OCoLC)1005121833 |
042 ## - AUTHENTICATION CODE |
Authentication code |
pcc |
092 ## - LOCALLY ASSIGNED DEWEY CALL NUMBER (OCLC) |
Classification number |
658.4013 |
Item number |
M958 |
049 ## - LOCAL HOLDINGS (OCLC) |
Holding library |
NFGA |
100 1# - MAIN ENTRY--PERSONAL NAME |
Personal name |
Muller, Jerry Z., |
Dates associated with a name |
1954- |
Relator term |
author. |
9 (RLIN) |
352534 |
245 14 - TITLE STATEMENT |
Title |
The tyranny of metrics / |
Statement of responsibility, etc |
Jerry Z. Muller. |
264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE STATEMENTS |
Place of production, publication, distribution, manufacture |
Princeton : |
Name of producer, publisher, distributor, manufacturer |
Princeton University Press, |
Date of production, publication, distribution, manufacture |
[2018] |
300 ## - PHYSICAL DESCRIPTION |
Extent |
ix, 220 pages ; |
Dimensions |
23 cm |
336 ## - CONTENT TYPE |
Content Type Term |
text |
Content Type Code |
txt |
Source |
rdacontent |
337 ## - MEDIA TYPE |
Media Type Term |
unmediated |
Media Type Code |
n |
Source |
rdamedia |
338 ## - CARRIER TYPE |
Carrier Type Term |
volume |
Carrier Type Code |
nc |
Source |
rdacarrier |
504 ## - BIBLIOGRAPHY, ETC. NOTE |
Bibliography, etc |
Includes bibliographical references (pages 189-212) and index. |
520 ## - SUMMARY, ETC. |
Summary, etc |
Today, organizations of all kinds are ruled by the belief that the path to success is quantifying human performance, publicizing the results, and dividing up the rewards based on the numbers. But in our zeal to instill the evaluation process with scientific rigor, we've gone from measuring performance to fixating on measuring itself. The result is a tyranny of metrics that threatens the quality of our lives and most important institutions. In this timely and powerful book, Jerry Muller uncovers the damage our obsession with metrics is causing--and shows how we can begin to fix the problem. Filled with examples from education, medicine, business and finance, government, the police and military, and philanthropy and foreign aid, this brief and accessible book explains why the seemingly irresistible pressure to quantify performance distorts and distracts, whether by encouraging "gaming the stats" or "teaching to test."That's because what can and does get measured is not always worth measuring, may not be what we really want to know, and may draw effort away from the things we care about. Along the way, we learn why paying for measured performance doesn't work, why surgical scorecards may increase deaths, and much more. But metrics can be good when used as a complement to--rather than a replacement for--judgment based on personal experience, and Muller also gives examples of when metrics have been beneficial. Complete with a checklist of when and how to use metrics, The Tyranny of Metrics is an essential corrective to a rarely questioned trend that increasingly affects us all. -- Inside jacket flaps. |
505 0# - FORMATTED CONTENTS NOTE |
Formatted contents note |
I. The argument -- The argument in a nutshell -- Recurring flaws -- II. The background -- The origins of measuring and paying for performance -- Why metrics became so popular -- Principals, agents, and motivation -- Philosophical critiques -- III. The mismeasure of all things? : case studies -- Colleges and universities -- Schools -- Medicine -- Policing -- The military -- Business and finance -- Philanthropy and foreign aid -- Excursus -- When transparency is the enemy of performance: politics, diplomacy, intelligence, and marriage -- IV. Conclusions -- Unintended but predictable negative consequences -- When and how to use metrics: a checklist. |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name as entry element |
Organizational effectiveness |
General subdivision |
Measurement. |
9 (RLIN) |
352535 |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name as entry element |
Performance |
General subdivision |
Evaluation. |
9 (RLIN) |
352536 |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
Topical term or geographic name as entry element |
Performance standards. |
9 (RLIN) |
212230 |
994 ## - |
-- |
C0 |
-- |
NFG |