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Sorry, sorry, sorry : the case for good apologies / Marjorie Ingall and Susan McCarthy.

By: Contributor(s): Material type: SoundSoundPublisher: [New York, NY] : [Simon & Schuster Audio], [2023]Edition: UnabridgedDescription: 9 audio discs (approximately 660 min.) ; 4 3/4 inContent type:
  • spoken word
Media type:
  • audio
Carrier type:
  • audio disc
ISBN:
  • 9781797145815
  • 1797145819
  • 9781797145822
  • 1797145827
Subject(s): Genre/Form: Read by Eunice Wong.Summary: Drawing on a deep well of research in psychology, sociology, law, and medicine, Marjorie Ingall and Susan McCarthy explain why a good apology is hard to find and why it doesn't have to be. Alongside their six-step formula for apologizing beautifully, they also delve into how to respond to a bad apology; why corporations, celebrities, and governments seldom apologize well; how to teach children to apologize; how gender and race affect both apologies and forgiveness; and most of all, why good apologies are essential, powerful, and restorative. A good apology can do so many things, mend fences, heal wounds, and bring more harmony into ourselves and our society at large.
Holdings
Item type Home library Collection Call number Materials specified Status Date due Barcode Item holds
Adult Audiobook Adult Audiobook Main Library Audiobook 158.2 I44 Available 33111009985959
Total holds: 0

Read by Eunice Wong.

Drawing on a deep well of research in psychology, sociology, law, and medicine, Marjorie Ingall and Susan McCarthy explain why a good apology is hard to find and why it doesn't have to be. Alongside their six-step formula for apologizing beautifully, they also delve into how to respond to a bad apology; why corporations, celebrities, and governments seldom apologize well; how to teach children to apologize; how gender and race affect both apologies and forgiveness; and most of all, why good apologies are essential, powerful, and restorative. A good apology can do so many things, mend fences, heal wounds, and bring more harmony into ourselves and our society at large.

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