TY - BOOK ED - Dale Carnegie Training (Firm) TI - Stand and deliver: how to become a masterful communicator and public speaker SN - 1439188297 (pbk.) PY - 2011/// CY - New York, NY PB - Simon & Schuster KW - Persuasion (Rhetoric) KW - Public speaking N1 - "A Touchstone book."; Keys to high impact delivery -- What every listener really wants, what every speaker needs to know -- Case study : Winston Churchill -- Overcoming stage fright : "Nothing to fear but fear itself" -- Using humor effectively -- Stories and self-revelation : how to win attention and respect -- Case study : Eleanor Roosevelt -- Motivating your listeners to action -- Winning the first minute : making a positive impression -- The power of persuasion, part one -- The power of persuasion, part two -- Creativity and the magic formula -- Case study : Franklin Delano Roosevelt -- Dealing with questions and answers -- How to conclude a presentation -- Case study : Sports talk ER -