TY - BOOK AU - Reynolds,Marcia TI - The discomfort zone: how leaders turn difficult conversations into breakthroughs T2 - A BK business book SN - 162656065X (paperback) PY - 2014/// CY - San Francisco PB - Berrett-Koehler Publishers KW - Leadership KW - Mentoring KW - Oral communication KW - Personal coaching N1 - Includes bibliographical references and index N2 - "Leaders, coaches, and mentors are charged with helping others to stretch their limits. However, few people enjoy hearing the messy--and sometimes painful--feedback it takes to overcome a personal obstacle. Marcia Reynolds shows how to use the discomfort zone to help others grow, not suffer"-- ER -