TY  - BOOK
AU  - Criswell,Patti Kelley
AU  - Martini,Angela
TI  - Knowing what to say: finding the words to fit any situation 
T2  - Smart girl's guide
SN  - 1683370759
PY  - 2018///]
CY  - Middleton, WI
PB  - American Girl Publishing
KW  - Interpersonal communication
KW  - Juvenile literature
KW  - Interpersonal relations
KW  - Girls
KW  - Conduct of life
KW  - Oral communication
KW  - Conversation
KW  - Etiquette for children and teenagers
KW  - Literature
KW  - lcgft
N1  - Originally published in 2011; Small talk -- Asking for what you want -- Making it right -- That hurts -- Sad times -- I'm embarrassed! -- Saying the right thing; Ages 10+
N2  - "A guide to communicating effectively in a variety of situations common to tween and teen girls shares strategies for handling uncomfortable situations with confidence and grace, from knowing what to say when a friend talks about you behind your back, to negotiating with parents for a bigger allowance, to making an appropriate apology." --
ER  -