TY - BOOK AU - Chapman,Gary D. AU - White,Paul E. TI - The 5 languages of appreciation in the workplace: empowering organizations by encouraging people SN - 0802418406 PY - 2019///] CY - Chicago PB - Northfield Publishing KW - Language in the workplace KW - Gratitude KW - Communication in personnel management KW - Business communication KW - Employee motivation KW - Psychology, Industrial N1 - "Includes MBA inventory access code"--Cover. (Requires single-use code printed on inside of back cover); Includes bibliographical references; Preface to the updated edition -- Introduction -- What employees want most -- For business leaders : why appreciation is a good investment -- Appreciation : From both managers and peers -- Appreciation language #1: Words of affirmation -- Appreciation language #2: Quality time -- Appreciation language #3: Acts of service -- Appreciation language #4: Tangible gifts -- Appreciation language #5: Physical touch -- Discover your primary appreciation language: the MBA inventory -- The difference between recognition and appreciation -- Your potential blind spot: your least valued teams -- Generational differences and other FAQs -- How appreciation works in different settings -- Does a person's language of appreciation ever change? -- Overcoming your challenges -- What if you don't appreciate your team members? -- Now it's your turn N2 - You appreciate your coworkers, but do they feel appreciated? In today's workplace it is crucial for employees to feel valued. But that's a challenge when you and your employees communicate appreciation differently. Dr. Gary Chapman and Dr. Paul White help you: Elevate employee engagement by making your staff feel truly valued ; Decrease turnover and increase loyalty with your employees and supervisors ; Reduce cynicism and create a more positive work environment ER -