TY - BOOK AU - Kowalsky,Michelle AU - Woodruff,John TI - Creating inclusive library environments: a planning guide for serving patrons with disabilities SN - 9780838914854 PY - 2017/// CY - Chicago PB - ALA Editions, an imprint of the American Library Association KW - Libraries and people with disabilities KW - United States N1 - Includes bibliographical references and index; Introduction to creating inclusive libraries -- Writing policies and procedures -- Setting up facilities -- Training library staff -- Maintaining daily operations -- Collaborations and outreach -- Programming and workshop ideas -- Accessible resources and technologies -- Developing a user-centered culture -- Keeping up to date N2 - Although the ADA and the subsequent amendments act have been in effect for years, there are still some buildings where structure and interiors limit access. Libraries should be proactive in creating inclusive environments. Kowalsky and Woodruff highlight disability and access issues, and highlight best practices recommended for a barrier-free environment ER -