TY  - BOOK
AU  - Zabel,Diane
AU  - Reiter,Lauren
TI  - Envisioning the future of reference: trends, reflections, and innovations 
SN  - 9781440867378
PY  - 2020///
CY  - Santa Barbara, California
PB  - Libraries Unlimited, an imprint of ABC-CLIO, LLC
KW  - Reference services (Libraries)
KW  - United States
KW  - Study and teaching
KW  - Electronic reference services (Libraries)
N1  - Includes bibliographical references and index; Part I: Education, Skills, and Training -- Current Status of Reference Education in Library and Information Science Curriculum / Elizabeth Mahoney, Lauren Reiter, and Diane Zabel -- New Look, Same Essence: The Changing Face of Reference Librarianship / Aliqae Geraci and Kelly LaVoice -- Beyond the Checklist: Effective Onboarding and Training for Reference Services Success / Daniel Hickey -- Continuing Education for Reference/Public Service Librarians / Anne Langley -- Part II: Still Evolving Service Models -- Save the Time of the Reader: Using S.R. Ranganathan's Fourth Law as the Vision for the Future of Library Reference Services / Corey Seeman -- Reference Next / Marie L. Radford -- Do-It-Yourself Reference / Naomi Lederer -- Peer-to-Peer Reference Services in Academic Libraries / Hailley Fargo -- Public Library Reference Services in the 21st Century / Maria K. Burchill and John E. Kenney -- Part III: Collections -- Is the Print Reference Collection Dead? The Future and Value of Print Reference Collections / Melissa Gasparotto and Manuel Ostos -- Open Access Digital Projects and Their Relationship to Reference / Elizabeth Clarke -- From Print to Online: The Complexity of Licensing E-Reference Resources / Michael R. Oppenheim and Roxanne Peck -- Government Information in the Age of Trump / Christopher C. Brown -- Part IV: User Populations -- Environmental Scanning / Karen Sobel -- The Global Reach of Reference / Lisa Martin -- Part V: Assessment -- Methods and Approaches for Assessing Reference Services / Elizabeth Namei and Sarah Pickle -- Data in Context: Reconsidering Reference in an Academic Library / Harriet Lightman, Geoffrey Morse, and Susan Oldenburg
N2  - "Pick up this book for an in-depth look at new models in reference services, and use it as a hands-on tool to help you incorporate new trends into your library"--
ER  -