TY - BOOK AU - Hamilton,Diane Musho AU - Wilson,Gabriel Menegale AU - Loh,Kimberly Myosai TI - Compassionate conversations: how to speak and listen from the heart SN - 9781611807783 PY - 2020/// CY - Boulder PB - Shambhala KW - Interpersonal communication KW - Conversation KW - Interpersonal conflict KW - Justice KW - Self-help publications KW - lcgft N1 - Includes bibliographical references (pages 211-213) and index; Conversations evolve --; What we have in common --; An exploration of difference --; Intimacy with identity --; What is true: the importance of "I," "You," and "It" --; Having a clear intention --; Conversation essentials --; Hidden biases --; A history of injury --; Strong emotions in conversation --; Clarifying power --; Talking about social privilege --; Politically correct --; Growing through convict --; Shadow in conversation --; Miraculously resilient --; To atone and forgive --; Becoming wholehearted --; Freedom here and now --; In it together N2 - "This book explores how to develop better communication skills, particularly at a time when conversations can be highly polarized. Our conversations about diversity or inclusion, about equity and fairness, or about power relationships take place in a historical context of injustice, injury, and pain, which is difficult to navigate. These conversations are made more challenging by the fact that injustice is still very real. In spite of the potential pitfalls and risks, we hope to encourage our readers that engaging in challenging conversations can result in shared understanding, wisdom, and compassion"-- ER -