TY  - SOUND
AU  - Ingall,Marjorie
AU  - McCarthy,Susan
AU  - Wong,Eunice
TI  - Sorry, sorry, sorry: the case for good apologies 
SN  - 9781797145815
PY  - 2023///]
CY  - [New York, NY]
PB  - [Simon & Schuster Audio]
KW  - Apologizing
KW  - Audiobooks
KW  - lcgft
KW  - Self-help publications
N1  - Read by Eunice Wong
N2  - Drawing on a deep well of research in psychology, sociology, law, and medicine, Marjorie Ingall and Susan McCarthy explain why a good apology is hard to find and why it doesn't have to be. Alongside their six-step formula for apologizing beautifully, they also delve into how to respond to a bad apology; why corporations, celebrities, and governments seldom apologize well; how to teach children to apologize; how gender and race affect both apologies and forgiveness; and most of all, why good apologies are essential, powerful, and restorative. A good apology can do so many things, mend fences, heal wounds, and bring more harmony into ourselves and our society at large
ER  -