TY - BOOK AU - Laskin,Kodi TI - Serving patrons with disabilities: perspectives and insights from people with disabilities SN - 9780838937310 PY - 2023/// CY - Chicago PB - ALA Editions KW - Libraries and people with disabilities KW - United States N1 - Includes bibliographical references and index; Introduction: disability is not a bad word / by Kodi Laskin -- Service animals / Kodi Laskin -- Mobility aids / Leah Keevan -- Speech assistive technology / Jackie Kruzie -- Blindness and low vision / Katherine Schneider -- Deaf and hard of hearing / Cecilia James -- Learning differences / Alex Kerr -- Conclusion: communication is key / by Kodi Laskin N2 - "This book provides library workers with the tools they need to provide excellent customer service and a safe environment to all patrons regardless of ability"-- ER -