TY  - BOOK
AU  - Martin,Ryan C.
TI  - How to deal with angry people: 10 strategies for facing anger at home, at work and in the street 
SN  - 9781786786647
PY  - 2023///
CY  - London
PB  - Watkins, an imprint of Watkins Media Limited
KW  - Anger
KW  - Anger in the workplace
KW  - Interpersonal relations
KW  - Self-help publications
KW  - lcgft
N1  - Includes bibliographical references (pages 211-216); Introduction: Dealing with angry people -- Part one: Understanding angry people. An angry person or a person who is angry? -- The biology of angry people -- Emotional upbringings -- The contagiousness of anger -- The worldviews of angry people -- Part two: Ten strategies for dealing with angry people. Strategy one : work out what you really want -- Strategy two : keep your cool -- Strategy three : remember that anger can look a lot of ways -- Strategy four : diagram the angry incident from their perspective -- Strategy five : ask whether the anger is justified -- Strategy six : find ways to reach those who refuse to communicate -- Strategy seven : step away from online rage -- Strategy eight : avoid character assaults -- Strategy nine : know when to disengage -- Strategy ten : use these strategies together
N2  - "Ryan Martin, aka Tiktok's "The Anger Professor", offers 10 highly effective, research-based strategies for coping with the anger you have to face, whether at home, at work, on the street or online. Whether the confrontations are taking place at home, at work or online, the emotional toll of dealing with an angry person day-in day-out can be huge. As we often can't cut ourselves off from these angry people (although terminating the relationship is an option that's explored), this book draws on the author's years of research and clinical practice to help readers manage potentially explosive situations for the best possible outcomes. The book: Reveals the psychological factors that underpin an angry personality (eg genetics, gender, other personality traits). Offers ten key strategies for dealing effectively with angry people, from figure out what you want from this person and know when to disengage to avoid character assaults and find ways to reach those who refuse to communicate. Provides case studies, fact boxes, tips and activities to support readers as they deal with the angry people in their lives"--
ER  -