TY - BOOK AU - Baird,Craig W. TI - The six sigma manual for small and medium businesses: what you need to know explained simply SN - 1601382332 (alk. paper) PY - 2009/// CY - Ocala, Fla. PB - Atlantic Pub. Group KW - Six sigma (Quality control standard) KW - Small business KW - Management KW - Total quality management N1 - Includes bibliographical references (p. 281) and index ER -