TY - BOOK AU - Gitlow,Howard S. TI - A guide to lean six sigma management skills SN - 142008416X (alk. paper) PY - 2009/// CY - Boca Raton PB - CRC Press KW - Job satisfaction KW - Organizational effectiveness KW - Six sigma (Quality control standard) KW - Total quality management N1 - "An Auerbach book"--Cover; Includes bibliographical references and index ER -