TY - BOOK AU - Graves,Philip TI - Consumer.ology: the market research myth, the truth about consumers and the psychology of shopping SN - 1857885503 PY - 2010/// CY - Boston PB - Nicholas Brealey KW - Consumer behavior KW - Consumers KW - Research KW - Marketing research N1 - Includes bibliographical references and index; Understanding the unconscious mind : why we buy what we do but can't explain it -- Reading consumers : insights into the unconscious mind -- The consumer in context : environmental influences -- What consumers do : studying behavior -- The irrelevant consumer : questioning questions -- Relevant answers : questions worth asking -- Understanding the crowd : focusing on focus groups -- Consumer futurology : influencing innovation -- Gaining an edge : beyond market research ER -