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		Fish! : a remarkable way to boost morale and improve results / by Stephen C. Lundin, Harry Paul, and John Christensen. by Lundin, Stephen C, 1941- Christensen, John, 1959- Paul, Harry, 1950- Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : Hyperion, c2000 Availability: Items available for loan: Main Library (1)Collection, call number: NonFiction 658.314 L962. Place hold
		What customers crave : how to create relevant and memorable experiences at every touchpoint / Nicholas Webb. by Webb, Nicholas J, 1958- [author.] Material type: Text; Format: print ; Literary form: Not fiction Publisher: New York, NY : AMACOM, [2017]Copyright date: ©2017 Availability: Not available: Main Library: Checked out (1). Place hold
		101 ways to improve customer service : training, tools, tips, and techniques / Lorraine L. Ukens. by Ukens, Lorraine L Series: Pfeiffer essential resources for training and HR professionals Material type: Text; Format: print ; Literary form: Not fiction Publication details: San Francisco : Pfeiffer, c2007 Other title: One hundred and one ways to improve customer service Availability: Items available for loan: Main Library (1)Collection, call number: NonFiction 658.812 U34. Place hold
		The innovator's dilemma : the revolutionary book that will change the way you do business / Clayton M. Christensen. by Christensen, Clayton M Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : HarperCollins, c2003 Availability: Items available for loan: Main Library (1)Collection, call number: NonFiction 658 C554. Place hold
		The Apple experience : secrets to building insanely great customer loyalty / Carmine Gallo. by Gallo, Carmine Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York : McGraw-Hill, c2012 Availability: Items available for loan: Main Library (1)Collection, call number: NonFiction 658.812 G172. Place hold
		Fish! : a proven way to boost morale and improve results / Stephen C. Lundin, PhD, Harry Paul, and John Christensen ; foreword by Ken Blanchard, Ph.D. by Lundin, Stephen C, 1941- [author.] Christensen, John, 1959- Paul, Harry, 1950- Blanchard, Kenneth H [writer of foreword.] Material type: Text; Format: print ; Literary form: Not fiction Publisher: [New York] : Hachette Books, 2020Copyright date: ©2020 Availability: Items available for loan: Dr. James Carlson Library (1)Collection, call number: NonFiction 658.314 L962. Main Library (1)Collection, call number: NonFiction 658.314 L962. Place hold
		Unreasonable hospitality : the remarkable power of giving people more than they expect / Will Guidara. by Guidara, Will [author.] Material type: Text; Format: print ; Literary form: Not fiction Publisher: New York : Optimism Press, [2022] Availability: Not available: Dr. James Carlson Library: On hold (1). Main Library: Checked out (1). Place hold

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