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101 ways to improve customer service : training, tools, tips, and techniques / Lorraine L. Ukens. by Series: Pfeiffer essential resources for training and HR professionals
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: San Francisco : Pfeiffer, c2007
Other title:
  • One hundred and one ways to improve customer service
Availability: Items available for loan: Main Library (1)Collection, call number: NonFiction 658.812 U34.
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The business of consulting : the basics and beyond / Elaine Biech ; foreword by Jim Kouzes. by Series: Pfeiffer essential resources for training and HR professionals
Edition: 2nd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: San Francisco : Pfeiffer, c2007
Availability: Items available for loan: Main Library (1)Collection, call number: NonFiction 658.46 B586.
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Mathematical mindsets : unleashing students' potential through creative math, inspiring messages, and innovative teaching / Jo Boaler ; foreword by Carol Dweck. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publisher: San Francisco, CA : Jossey-Bass & Pfeiffer Imprints, [2016]
Availability: Items available for loan: Dr. James Carlson Library (1)Collection, call number: Parent/Teacher Resource Collection-Children's 510.712 B662. Not available: Main Library: Checked out (1).
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While the windmill watched : a slice of rural America in the 1950s / Jackie Pfeiffer McGregor, Janine Pfeiffer Knop. by
Material type: Text Text; Format: print ; Nature of contents: biography; Literary form: Not fiction
Publisher: [Colville, Washington?] : [Jackie Pfeiffer McGregor], [2021]
Availability: Items available for reference: Main Library: Not for loan (1)Collection, call number: North Dakota Collection 978.4 M147. Not available: Main Library: Checked out (1).
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