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Library services for multicultural patrons : strategies to encourage library use / edited by Carol Smallwood, Kim Becnel.

Contributor(s): Material type: TextTextPublisher: Lanham : The Scarecrow Press, 2013Description: xiii, 338 pages ; 23 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 0810887223 (pbk.)
  • 9780810887220 (pbk.)
Subject(s):
Contents:
Becoming a multicultural services library : a guided journey to serving diverse populations / Donna Walker and Padma Polepeddi -- No surprise, community engagement works / Theresa Beaulieu -- International Advisory Committee at the Charlotte Mecklenburg Library / Meryle A. Leonard -- The gathering place : a multicultural experience at the Joseph F. Smith Library / Zoia Adam-Falevai and Becky DeMartini -- Partnerships linking cultures : multicultural librarianship in British Columbia's public libraries / Allan Cho and Con Ada -- The bridge : librarians collaborate with the Office of Multicultural Affairs, a division of Student Affairs / Fantasia Thorne and Kimberly Williams -- Connecting native American students to Cline Library / Amy Hughes and Carissa Tsosie -- Delivering library instruction in a native language / LaVentra E. Danquah and Wendy G. Wu -- The role of teacher-librarians in encouraging library use by multicultural patrons / Danielle M. Colbert-Lewis and Sean C.D. Colbert-Lewis, Sr -- Expanding services to international students and scholars at midsized and small universities and colleges / Amauri Serrano and Beth Cramer -- Reaching out to international students at the University of Lethbridge Library / Nicole Eva -- The solo career college librarian : reaching out to non-traditional students / Alice Graves -- Serving diverse populations : outreach to Chinese and African American users / Kelly Rhodes McBride and Xiaorong Shao -- The community speaks for itself : indigenous speakers in the Labriola National American Indian Data Center / Joyce Martin -- Connecting with multicultural teens (and their families by extension) / Ashley Ansah -- Soy culto! : connecting with the Hispanic population / Joyce Nutta and Julie Ventura -- Fotonovelas and historietas : adult comic books from Mexico in American libraries / Cynthia Houston -- Reaching out through graphic novels / Mike Buono -- The multilingual glossary project and myLanguage : two online programs to assist libraries to deliver services to multicultural patrons / Oriana Acevedo and Nicky Lo Bianco -- Developing a job help and computer skills program for recent immigrants / Nyssa Densley and Heather Ross -- Opening the world : creating a multilingual DVD to introduce library services to refugees and immigrants / Judy Anghelescu -- Virtual services to Latinos and Spanish speakers / Audrey Barbakoff and Kristina Gomez -- Web-based language technologies / Frans Albarillo -- "If you build it, [they] will come" : actively inviting multicultural users to academic libraries by offering family literacy workshops / Ladislava Khailova -- Community family literacy programs at the Azusa City Library / Maria A. Pacino -- An oral history guide / Mark Donnelly -- Librarians' role as educators in promoting library resources for multicultural patrons while advancing a national health initiative / LaVentra E. Danquah and Wendy G. Wu -- Programs, signage, and the kitchen sink : attracting multicultural patrons to school libraries / Kris Baughman and Rebecca Marcum Parker -- Raising awareness in academic libraries with multicultural exhibits, installations and decorations / Fantasia Thorne and Kimberly Williams -- Bridging the gap : exploring the racial divide in Louisiana / Derek Mosley and April Grey -- Café a las Siete/Coffee at seven : cross-cultural programming at a public library / Diana J. Lennon -- So you think you can write? Programming that encourages creativity / April Grey and Derek Mosley -- English conversation clubs at the Charlotte Mecklenburg Library / Staci Falkowitz -- Active listening without visual cues : phone reference tips for ESL learners / Erin Brothen and Erika Bennet -- The culturally relevant reference interview : how to enhance reference transactions in an era of diversity / Erin Brothen and Erika Bennet -- Risk looking stupid / Mike Buono -- Genealogy reference for diverse customers / J. Wendel Cox and James K. Jeffrey.
Summary: This book is designed to offer helpful tips and practical advice to academic, public, and school librarians who want to better serve the multicultural groups in their communities. The contributors to the book are themselves practicing librarians and they share creative ideas for welcoming multicultural patrons into libraries and strategies for serving them more effectively. Librarians will find in these chapters tried and true tips and techniques for marketing and promotion, improving reference services for speakers of English as a second language, and enhancing programming that they can easily implement in their own libraries and communities.
Holdings
Item type Home library Collection Call number Materials specified Status Date due Barcode Item holds
Adult Book Adult Book Main Library NonFiction 027.63 L697 Available 33111007128206
Total holds: 0

Enhanced descriptions from Syndetics:

Increasingly, libraries are struggling to deal with a growing diversity in the cultural background of their patrons. Problems arising from this cultural diversity afflict all library types--school, public and academic. Library Services for Multicultural Patrons is by and for all libraries that are striving to provide multicultural services to match the growing diversity in the cultural background of patrons.

The book is designed to offer helpful tips and practical advice to academic, public, and school librarians who want to better serve the multicultural groups in their communities. The contributors to the book are themselves practicing librarians and they share creative ideas for welcoming multicultural patrons into libraries and strategies for serving them more effectively. Librarians will find in these chapters tried and true tips and techniques for marketing and promotion, improving reference services for speakers of English as a second language, and enhancing programming that they can easily implement in their own libraries and communities.

The chapters are divided into the following categories for ease of access: 1) Getting Organized and Finding Partners, 2) Reaching Students, 3) Community Connections, 4) Applying Technology, 6) Outreach Initiatives, 6) Programming and Events, and 7) Reference Services.

Librarians of all types will be pleased to discover easy-to-implement suggestions for collaborative efforts, many rich and diverse programming ideas, strategies for improving reference services and library instruction to speakers of English as a second language, marketing and promotional tips designed to welcome multicultural patrons into the library, and much more.

Includes bibliographical references and index.

Becoming a multicultural services library : a guided journey to serving diverse populations / Donna Walker and Padma Polepeddi -- No surprise, community engagement works / Theresa Beaulieu -- International Advisory Committee at the Charlotte Mecklenburg Library / Meryle A. Leonard -- The gathering place : a multicultural experience at the Joseph F. Smith Library / Zoia Adam-Falevai and Becky DeMartini -- Partnerships linking cultures : multicultural librarianship in British Columbia's public libraries / Allan Cho and Con Ada -- The bridge : librarians collaborate with the Office of Multicultural Affairs, a division of Student Affairs / Fantasia Thorne and Kimberly Williams -- Connecting native American students to Cline Library / Amy Hughes and Carissa Tsosie -- Delivering library instruction in a native language / LaVentra E. Danquah and Wendy G. Wu -- The role of teacher-librarians in encouraging library use by multicultural patrons / Danielle M. Colbert-Lewis and Sean C.D. Colbert-Lewis, Sr -- Expanding services to international students and scholars at midsized and small universities and colleges / Amauri Serrano and Beth Cramer -- Reaching out to international students at the University of Lethbridge Library / Nicole Eva -- The solo career college librarian : reaching out to non-traditional students / Alice Graves -- Serving diverse populations : outreach to Chinese and African American users / Kelly Rhodes McBride and Xiaorong Shao -- The community speaks for itself : indigenous speakers in the Labriola National American Indian Data Center / Joyce Martin -- Connecting with multicultural teens (and their families by extension) / Ashley Ansah -- Soy culto! : connecting with the Hispanic population / Joyce Nutta and Julie Ventura -- Fotonovelas and historietas : adult comic books from Mexico in American libraries / Cynthia Houston -- Reaching out through graphic novels / Mike Buono -- The multilingual glossary project and myLanguage : two online programs to assist libraries to deliver services to multicultural patrons / Oriana Acevedo and Nicky Lo Bianco -- Developing a job help and computer skills program for recent immigrants / Nyssa Densley and Heather Ross -- Opening the world : creating a multilingual DVD to introduce library services to refugees and immigrants / Judy Anghelescu -- Virtual services to Latinos and Spanish speakers / Audrey Barbakoff and Kristina Gomez -- Web-based language technologies / Frans Albarillo -- "If you build it, [they] will come" : actively inviting multicultural users to academic libraries by offering family literacy workshops / Ladislava Khailova -- Community family literacy programs at the Azusa City Library / Maria A. Pacino -- An oral history guide / Mark Donnelly -- Librarians' role as educators in promoting library resources for multicultural patrons while advancing a national health initiative / LaVentra E. Danquah and Wendy G. Wu -- Programs, signage, and the kitchen sink : attracting multicultural patrons to school libraries / Kris Baughman and Rebecca Marcum Parker -- Raising awareness in academic libraries with multicultural exhibits, installations and decorations / Fantasia Thorne and Kimberly Williams -- Bridging the gap : exploring the racial divide in Louisiana / Derek Mosley and April Grey -- Café a las Siete/Coffee at seven : cross-cultural programming at a public library / Diana J. Lennon -- So you think you can write? Programming that encourages creativity / April Grey and Derek Mosley -- English conversation clubs at the Charlotte Mecklenburg Library / Staci Falkowitz -- Active listening without visual cues : phone reference tips for ESL learners / Erin Brothen and Erika Bennet -- The culturally relevant reference interview : how to enhance reference transactions in an era of diversity / Erin Brothen and Erika Bennet -- Risk looking stupid / Mike Buono -- Genealogy reference for diverse customers / J. Wendel Cox and James K. Jeffrey.

This book is designed to offer helpful tips and practical advice to academic, public, and school librarians who want to better serve the multicultural groups in their communities. The contributors to the book are themselves practicing librarians and they share creative ideas for welcoming multicultural patrons into libraries and strategies for serving them more effectively. Librarians will find in these chapters tried and true tips and techniques for marketing and promotion, improving reference services for speakers of English as a second language, and enhancing programming that they can easily implement in their own libraries and communities.

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