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Changing the conversation : the 17 principles of conflict resolution / Dana Caspersen.

By: Material type: TextTextPublisher: New York, New York : Penguin Books, 2015Copyright date: ©2014Description: xvii, 247 pages ; 24 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 0143126865
  • 9780143126867
Subject(s): Summary: This manual teaches seventeen fundamentals for turning any conflict into an opportunity for growth. Beautifully packaged in a graphic, two-color format, Changing the Conversation is written by conflict expert Dana Caspersen and is filled with real-life examples, spot-on advice, and easy-to-grasp exercises that demonstrate transformative ways to break out of destructive patterns, to create useful dialogue in difficult situations, and to find long-lasting solutions for conflicts.
Holdings
Item type Home library Collection Call number Materials specified Status Date due Barcode Item holds
Adult Book Adult Book Main Library NonFiction 303.69 C342 Available 33111007953470
Total holds: 0

Enhanced descriptions from Syndetics:

The seventeen key principles for transforming conflict--in a beautiful package from the creator of The 48 Laws of Power

From Joost Elffers, the packaging genius behind the huge New York Times bestsellers The 48 Laws of Power , The 33 Strategies of War , and The Art of Seduction , comes this invaluable manual that teaches seventeen fundamentals for turning any conflict into an opportunity for growth. Beautifully packaged in a graphic, two-color format, Changing the Conversation is written by conflict expert Dana Caspersen and is filled with real-life examples, spot-on advice, and easy-to-grasp exercises that demonstrate transformative ways to break out of destructive patterns, to create useful dialogue in difficult situations, and to find long-lasting solutions for conflicts. Sure to claim its place next to Getting to Yes , this guide will be a go-to resource for resolving conflicts.

"A Joost Elffers book."

This manual teaches seventeen fundamentals for turning any conflict into an opportunity for growth. Beautifully packaged in a graphic, two-color format, Changing the Conversation is written by conflict expert Dana Caspersen and is filled with real-life examples, spot-on advice, and easy-to-grasp exercises that demonstrate transformative ways to break out of destructive patterns, to create useful dialogue in difficult situations, and to find long-lasting solutions for conflicts.

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