000			02066cam a2200349 i 4500
001			ocn949639897
003			OCoLC
005			20180722224205.0
008			160509s2017 mau b 001 0 eng c
010			_a 2016021634
040			_aDNLM/DLC _beng _erda _cDLC _dNLM _dYDXCP _dBTCTA _dBDX _dOCLCQ _dJTE _dWIM _dOCLCO _dROC _dOQX _dT3B _dIHX _dCQU _dIGA _dYDX _dOCLCO _dNFG
019			_a971546006
020			_a9780807062630 _qhardcover ; _qalkaline paper
020			_a0807062634 _qhardcover ; _qalkaline paper
035			_a(OCoLC)949639897 _z(OCoLC)971546006
042			_apcc
092			_a610.696 _bO33
049			_aNFGA
100	1		_aOfri, Danielle, _eauthor. _9229832
245	1	0	_aWhat patients say, what doctors hear / _cDanielle Ofri.
264		1	_aBoston, Massachusetts : _bBeacon Press, _c[2017]
300			_a242 pages ; _c23 cm
336			_atext _btxt _2rdacontent
337			_aunmediated _bn _2rdamedia
338			_avolume _bnc _2rdacarrier
504			_aIncludes bibliographical references and index.
505	0		_aCommunication and its discontents -- From both sides now -- It takes two -- Now hear this -- With all good intentions -- What works -- Chief listening officer -- Listen to me -- Just the facts, ma'am -- Do no harm -- What lies beneath -- The language of medicine -- Rushing to judgment -- Can it be taught? -- A fragile truce shatters -- Can we talk?
520			_a"Patients, anxious to convey their symptoms, feel an urgency to "make their case" to their doctors. Doctors, under pressure to be efficient, multitask while patients speak and often miss the key elements. Add in stereotypes, unconscious bias, conflicting agendas, and fear of lawsuits and the risk of misdiagnosis and medical errors multiplies dangerously. ... Reporting on the latest research studies and interviewing scholars, doctors, and patients, Dr. Ofri reveals how better communication can lead to better health for all of us."-- From book jacket.
650		0	_aPhysician and patient. _968138
650		0	_aCommunication in medicine. _9221644
994			_aC0 _bNFG
999			_c249073 _d249073