| 000 | 02367cam a2200421 i 4500 | ||
|---|---|---|---|
| 001 | on1004542192 | ||
| 003 | OCoLC | ||
| 005 | 20180722225859.0 | ||
| 008 | 170922s2018 ilua b 001 0 eng c | ||
| 010 | _a 2017052410 | ||
| 040 |
_aYDX _beng _erda _cYDX _erda _dJBU _dBNG _dJRZ _dMNE _dORX _dCLE _dMEU _dIQU _dNFG |
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| 020 | _a0838916260 (paperback) | ||
| 020 | _a9780838916261 (paperback) | ||
| 035 | _a(OCoLC)1004542192 | ||
| 041 | _aeng | ||
| 042 | _apcc | ||
| 043 | _an-us--- | ||
| 092 |
_a025.5086 _bD745 |
||
| 049 | _aNFGA | ||
| 100 | 1 |
_aDowd, Ryan, _eauthor. _9352002 |
|
| 245 | 1 | 4 |
_aThe librarian's guide to homelessness : an empathy-driven approach to solving problems, preventing conflict, and serving everyone / _cRyan Dowd. |
| 264 | 1 |
_aChicago : _bALA Editions, _c2018. |
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| 264 | 4 | _c©2018 | |
| 300 |
_axv, 248 pages : _billustrations ; _c26 cm |
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| 336 |
_atext _btxt _2rdacontent |
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| 337 |
_aunmediated _bn _2rdamedia |
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| 338 |
_avolume _bnc _2rdacarrier |
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| 546 | _aText in English. | ||
| 520 |
_a"Homelessness is a perennial topic of concern at libraries. In fact, staff at public libraries interact with almost as many homeless individuals as staff at shelters do. In this book Dowd, executive director of a homeless shelter, spotlights best practices drawn from his own shelter's policies and training materials"-- _cProvided by publisher. |
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| 504 | _aIncludes bibliographical references and index. | ||
| 505 | 0 | _aPart 1. Homelessness and empathy. Top ten homeless myths -- Homeless people are (not) just like you -- Empathy: the psychological, neurological, and social bases for it -- Part 2. Empathy-driven enforcement. Empathy vs. punishment -- Step 1: Your head tools -- Step 2: Your body tools -- Step 3: Your word tools -- Advanced tools -- Part 3. Special situations. Everyday predicaments -- Mental illness -- Substance abuse -- Hygiene -- Sleeping -- Possessions -- Children -- Part 4. Beyond problem-solving. Advice for managers and leaders -- How best to help homeless patrons -- Conclusion: The end of homelessness. | |
| 650 | 0 |
_aLibraries and the homeless _zUnited States. _9352003 |
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| 650 | 0 |
_aLibraries and community. _9196869 |
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| 650 | 0 |
_aHomelessness _zUnited States. _932822 |
|
| 650 | 0 |
_aPublic services (Libraries) _9196871 |
|
| 650 | 0 |
_aHomeless persons _xServices for. _9352004 |
|
| 994 |
_aC0 _bNFG |
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| 999 |
_c268209 _d268209 |
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