000			03359cam a22003858i 4500
001			on1083463330
003			OCoLC
005			20191014142524.0
008			190305s2019 maua b 001 0 eng c
010			_a 2019007729
040			_aMH/DLC _beng _erda _cDLC _dOCLCO _dOCLCF _dHBS _dOCLCQ _dNFG
020			_a9781633696563 _q(hardcover)
020			_a1633696561
035			_a(OCoLC)1083463330
042			_apcc
092			_a158.3 _bB789
049			_aNFGA
100	1		_aBoyatzis, Richard E., _eauthor. _985472
245	1	0	_aHelping people change : _bcoaching with compassion for lifelong learning and growth / _cby Richard E. Boyatzis (PhD), Melvin Smith (PhD), Ellen Van Oosten (PhD).
263			_a1909
264		1	_aBoston : _bHarvard Business Review Press, _c[2019]
300			_axiii, 233 pages ; _c24 cm
336			_atext _btxt _2rdacontent
337			_aunmediated _bn _2rdamedia
338			_avolume _bnc _2rdacarrier
520			_aIn this powerful, practical book, emotional intelligence expert Richard Boyatzis and Weatherhead School of Management colleagues Melvin Smith and Ellen Van Oosten present a clear and hopeful message. The way to help someone learn and change, they say, cannot be focused primarily on problems that need to be addressed, but instead must connect to that person's positive vision of himself or herself, to an inspiring dream or goal they've long held. This is what great coaches do--they know that people draw energy from their visions and dreams for themselves, and that same energy sustains their efforts to change, even through difficult times. The authors use rich and moving real-life stories, as well as decades of original published research on coaching and helping relationships, to show how coaching others around their dreams and visions--what they call "coaching with compassion"--Opens people up to thinking creatively, helps them learn and grow in meaningful ways, and motivates them to sustain that growth far into the future. In contrast, problem-centered approaches trigger physiological responses that make a person defensive and more closed to new ideas. Filled with probing questions and exercises that encourage self-reflection, Helping People Change will forever change the way coaches, managers, teachers, parents, and all of us think about and practice what we do when we try to help.-- _cProvided by publisher.
505	0		_aThe heart of helping: how to really help others learn and grow -- Conversations that inspire: discovering what is most important -- Coaching with compassion: inspiring sustained, desired change -- Awakening the desire to change: questions that spark joy, gratitude, and curiosity -- Survive and thrive: the battle in your brain -- The power of a personal vision: dreams, not just goals -- Cultivating a resonant relationship: listen beyond what you hear -- Creating a culture of coaching or helping: pathways to transform the organization -- Coachable moments: recognizing and leveraging them -- The call of compassion: step outside of yourself: an invitation to dream.
650		0	_aPersonal coaching. _9155623
650		0	_aMentoring. _946680
650		0	_aSelf-actualization (Psychology) _9843
650		0	_aEmotional intelligence. _9114741
700	1		_aSmith, Melvin _q(Melvin L.), _eauthor.
700	1		_aVan Oosten, Ellen, _eauthor.
994			_aC0 _bNFG
999			_c297845 _d297845