000 02254cam a2200373Ii 4500
001 on1141204513
003 OCoLC
005 20200511152748.0
008 200220s2020 nyua b 001 0 eng d
040 _aIG$
_beng
_erda
_cIG$
_dUAP
_dIEP
_dOCLCF
_dYOM
_dLE#
_dNFG
020 _a9781982134723
_q(hbk.)
020 _a1982134720
_q(hbk.)
035 _a(OCoLC)1141204513
092 _a658.403
_bH437
049 _aNFGA
100 1 _aHeath, Dan,
_d1973-
_eauthor.
_998378
245 1 0 _aUpstream :
_bthe quest to solve problems before they happen /
_cDan Heath.
246 3 _aUp-stream :
_bthe quest to solve problems before they happen
250 _aFirst Avid Reader Press hardcover edition.
264 1 _aNew York :
_bAvid Reader Press,
_c2020.
300 _aix, 308 pages :
_billustration ;
_c22 cm
336 _atext
_btxt
_2rdacontent
337 _aunmediated
_bn
_2rdamedia
338 _avolume
_bnc
_2rdacarrier
520 _a"So often in life, we get stuck in a cycle of response. We put out fires. We deal with emergencies. We stay downstream, handling one problem after another, but we never make our way upstream to fix the systems that caused the problems ... [This book] probes the psychological forces that push us downstream--including 'problem blindness,' which can leave us oblivious to serious problems in our midst. And Heath introduces us to the thinkers who have overcome these obstacles and scored ... victories by switching to an upstream mindset"--Publisher marketing.
504 _aIncludes bibliographical references (pages 253-298) and index.
505 0 _aMoving upstream -- Problem blindness -- A lack of ownership -- Tunneling -- How will you unite the right people? -- How will you change the system? -- Where can you find a point of leverage? -- How will you get early warning of the problem? -- How will you know you're succeeding? -- How will you avoid doing harm? -- Who will pay for what does not happen? -- The Chicken Little problem: distant and improbably threats -- You, upstream.
650 0 _aSuccess in business.
_935821
650 0 _aProblem solving.
_964787
650 0 _aDecision making.
_954361
650 0 _aOrganizational behavior.
_998994
650 0 _aSocial psychology.
_952537
994 _aC0
_bNFG
999 _c308686
_d308686