User tested : (Record no. 342210)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01732cam a22003378i 4500 |
| 001 - CONTROL NUMBER | |
| control field | on1268544525 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | OCoLC |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20220315132925.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 210913s2022 nju 001 0 eng c |
| 010 ## - LIBRARY OF CONGRESS CONTROL NUMBER | |
| LC control number | 2021045160 |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | WaSeSS/DLC |
| Language of cataloging | eng |
| Description conventions | rda |
| Transcribing agency | DLC |
| Modifying agency | OCLCO |
| -- | OCLCF |
| -- | TOH |
| -- | NFG |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781119844631 |
| Qualifying information | (hardback) |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 1119844630 |
| 035 ## - SYSTEM CONTROL NUMBER | |
| System control number | (OCoLC)1268544525 |
| 042 ## - AUTHENTICATION CODE | |
| Authentication code | pcc |
| 092 ## - LOCALLY ASSIGNED DEWEY CALL NUMBER (OCLC) | |
| Classification number | 658.812 |
| Item number | E79 |
| 049 ## - LOCAL HOLDINGS (OCLC) | |
| Holding library | NFGA |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Estes, Janelle, |
| Relator term | author. |
| 245 10 - TITLE STATEMENT | |
| Title | User tested : |
| Remainder of title | how the world's top companies use human insight to create great experiences / |
| Statement of responsibility, etc | Janelle Estes and Andy MacMillan. |
| 263 ## - PROJECTED PUBLICATION DATE | |
| Projected publication date | 2112 |
| 264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE STATEMENTS | |
| Place of production, publication, distribution, manufacture | Hoboken, New Jersey : |
| Name of producer, publisher, distributor, manufacturer | Wiley, |
| Date of production, publication, distribution, manufacture | [2022] |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xx, 215 pages ; |
| Dimensions | 24 cm |
| 336 ## - CONTENT TYPE | |
| Content Type Term | text |
| Content Type Code | txt |
| Source | rdacontent |
| 337 ## - MEDIA TYPE | |
| Media Type Term | unmediated |
| Media Type Code | n |
| Source | rdamedia |
| 338 ## - CARRIER TYPE | |
| Carrier Type Term | volume |
| Carrier Type Code | nc |
| Source | rdacarrier |
| 500 ## - GENERAL NOTE | |
| General note | Includes index. |
| 520 ## - SUMMARY, ETC. | |
| Summary, etc | "Businesses today rely heavily on customer tracking data to make decisions about what customers need. Along the way, they lose sight of their customers as human beings. Today, there is a deep divide between companies and the customers they serve. This can only be resolved by creating and executing strategies fueled by an authentic and human understanding of our customers. Customer Feedback explains how to pull customer insight into key decisions across an organization and how to shift to a culture that is relentlessly focused on a holistic view of the customer. This book is for anyone who wants to connect with their customers and drive business success at scale."-- |
| Assigning source | Provided by publisher. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Customer relations. |
| 9 (RLIN) | 58753 |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | MacMillan, Andy |
| Fuller form of name | (Andy P.), |
| Relator term | author. |
| 994 ## - | |
| -- | C0 |
| -- | NFG |
| Withdrawn status | Lost status | Damaged status | Not for loan | Collection code | Home library | Current library | Date acquired | Source of acquisition | Total Checkouts | Full call number | Barcode | Date last seen | Date checked out | Cost, replacement price | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| NonFiction | Main Library | Main Library | 02/21/2022 | 1 | 1 | 658.812 E79 | 33111010771232 | 05/01/2024 | 06/13/2022 | 29.00 | 01/14/2022 | Adult Book |